Participatory co-design leads to redesign

Helen In this blog post I am going to share the approach that we have taken to transforming secondary care outpatient (also known as ‘planned care’) follow-up in our local health system. We are experiencing increasing demands on our services, with an aging population often presenting with complex co-morbidities and the impact from the wider …

The knowing-doing gap

Curiosity and a sense on incredulity occurred when I first read the statistics that essentially said that it takes on average 17 years before evidence of what works makes it into practice and that those that do are merely a slither from the tip of the iceberg – so many great things, things with potential …

Trial and much error!

Helen and Chris: In this blog post we are starting to share with you the lessons that we learnt around the flexible use of communication styles, dialogue and messages utilised, through trial and much error, to engage multi-disciplinary, multi-organisational and multi-community groups of people to buy into our vision and commit to join us in …

Part two ‘Passing a Movement Forward’

Helen: Starting from the assertion that “The NHS belongs to the people” https://www.gov.uk/government/publications/the-nhs-constitution-for-england/the-nhs-constitution-for-england I was intrigued as to how we could harness the deeply ingrained and valued principles of the NHS Constitution into the ‘health as a social movement’ reality espoused by Simon Stevens in 2014.  Clearly some understanding about human psychology was needed to …